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Help and contact

Our advisers are experts in their field and can assist you at short notice.

How can we help you?

Frequently Asked Questions

I have forgotten my password. How do I create a new password?

Click on the "forgot password" link below the login field and follow the instructions.

If this does not work, contact customer service at kundeservice@avonova.no

Do we have a mobile app? Yes! Here's how to download it.

We are pleased to offer you a brand new mobile app, which takes you directly into Avonova Assist. It is available for download in both the App Store and Google Play. 

Here's how to find the app in the App Store (for iPhone):  

Go to the App Store and search for Mitt Avonova. Then download it. Once it is downloaded, click open and follow the further instructions. Remember that your company must have Avonova Assist, and your leader must have created a user for you, for you to be able to log in. 

 

Here's how to find the app in Google Play (for Android):  

Go to Google Play and search for Mitt Avonova. Then download it. Once it is downloaded, click open and follow the further instructions. Remember that your company must have Avonova Assist, and your leader must have created a user for you, in order for you to be able to log in. 

 

Please contact the customer center at 48 08 08 08 if you need help. 

How do I register for a course?

The course overview can be found here: https://www.avonova.com/kurs

Here you can search to sign up for courses taking place near you.

In our course catalog you will find a price overview and an overview of which courses are included in the Assist agreement.

Click here to download the course overview in Norwegian

How many courses are included in Assist?
Statutory courses. Included in Avonova Assist are 12 course places in the agreement period for the courses:

- HSE course for managers *
- Basic course in working environment *
- Basic course in the working environment for construction

* Available in English


Theme course. Included in Avonova Assist, there are unlimited course places on the following courses:

- Noise in the workplace
- Ergonomics in the home office
- Infection control in the workplace

Enrollment takes place at www.avonova.com/kurs
How do I get access to a video doctor/psychologist?
Doctor, psychologist and digital vaccine services are provided by Eyr.

You can log into the service with BankID via mobile or web app.

Click the link below to download a step by step guide:
 
 
Here you will find Eyr: